Telecoms Customer Portal for Resellers
Your customers want answers at 9pm, not 9am. A self-service portal gives them 24/7 access to their billing information.
Fewer support calls for you. More convenience for your customers. Everyone wins. The customer portal is part of our complete telecoms billing software for UK resellers. See the portal on the billing platform →
What Your Customers Get
Everything they need to manage their account, available around the clock.
Invoice Access
Customers view and download invoices anytime. Current, past, and outstanding bills are all in one place.
Usage Dashboards
Visual breakdowns of call usage, data consumption, and spending trends. Clear charts, not raw data.
Online Payments
Pay invoices, update card details, and set up Direct Debits. All without picking up the phone.
Portal Features by Package
Every package includes the customer portal. Higher tiers unlock more features.
| Feature | Startup | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Invoice viewing | ✓ | ✓ | ✓ | ✓ |
| Online payments | ✓ | ✓ | ✓ | ✓ |
| Call detail records | — | ✓ | ✓ | ✓ |
| Usage dashboards | — | ✓ | ✓ | ✓ |
| Custom branding | — | ✓ | ✓ | ✓ |
| Custom domain | — | — | ✓ | ✓ |
| Interactive analytics | — | — | ✓ | ✓ |
Interactive Analytics
Premium and Enterprise customers get rich analytics that turn billing data into useful insights.
Visual Breakdowns
Spending by service type, by department, or by site. Clear charts that make sense at a glance.
Trend Analysis
Month-on-month comparisons show how usage is changing. Spot growth or unusual patterns early.
Call Records
Full searchable call detail records. Filter by date, number, destination, or cost.
Your Brand, Their Portal
The portal carries your brand, not ours. Your customers see your logo, your colours, and your domain.
- ✓ Your logo on every page
- ✓ Custom colour scheme
- ✓ Your own domain (Premium and above)
- ✓ Branded email notifications
See our white-label billing page for full branding details.
Why Offer a Customer Portal?
Fewer Support Calls
When customers can find answers themselves, they don't need to ring you. Common billing queries drop significantly.
Faster Payments
Easy online payment means customers pay sooner. No waiting for cheques or manual bank transfers.
Professional Image
A branded portal shows your customers you're serious. It sets you apart from competitors who just email a PDF.
Ready to give your customers self-service access?
We'll show you the portal in action. See how it looks with your brand.
Arrange a Demo